Refund and Returns Policy

At Opulent Voyage, customer satisfaction is our priority. Our Refund and Returns Policy outlines the terms and conditions for returning or exchanging products.

1. Return Eligibility

  • Items must be returned within 30 days of receipt.
  • Products must be unused, in their original condition, and with all tags and packaging intact.
  • Sale items and custom orders are non-returnable unless defective.

2. Return Process

  • Contact our support team at support@opulentvoyage.com to initiate a return.
  • After approval, you’ll receive instructions on how and where to send your item.

3. Refunds

  • Once we receive and inspect the item, we’ll notify you of the refund status.
  • Refunds will be processed to your original payment method within 7-10 business days.
  • Shipping fees are non-refundable.

4. Exchanges
We offer exchanges for defective or damaged items. Contact us within 7 days of receiving the product for assistance.

5. Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

6. Policy Updates
This Refund and Returns Policy may be modified. Please review this page regularly for any changes.

Contact Us
For questions regarding returns, reach out to us at: